I didn’t receive a verification code in my email. What do I do?

If you didn’t receive a verification code in your email after attempting to set up your NextPass account, don’t worry—there are several steps you can take to resolve the issue:

1. Check your spam or junk folder: Sometimes, verification emails can end up in your spam or junk folder. Be sure to check these folders in your email account to see if the code was mistakenly filtered there.
2. Verify email address: Double-check that you entered your email address correctly during the registration process. A small typo can prevent the verification email from reaching you.
3. Resend the verification code: Return to the NextPass app or website and look for an option to resend the verification code. This is often available on the same screen where you initially requested the code.
4. Wait a moment: Sometimes, there may be a slight delay in receiving the verification email due to server processing times. If you’ve just registered, wait a few minutes and check your inbox again.
5. Try a different email address: If possible, consider using an alternative email address for registration. This can help determine if the issue is specific to your original email provider.
6. Contact customer support: If you’ve tried all of the above steps and still haven’t received your verification code, reach out to NextPass customer support for assistance. You can do this through the app, by emailing support@nextpass.io, or by visiting our website for additional help.

By following these steps, you should be able to successfully receive your verification code and complete your NextPass account setup!