How do I get started with NextPass? What do I need to switch to NextPass from another toll payment provider (e.g. E-ZPass, SunPass, etc.)?

To get started with NextPass and switch from another toll payment provider like E-ZPass or SunPass, follow these steps:

1. Download the NextPass app: Visit the Apple App Store or Google Play Store to download the NextPass app on your mobile device.

2. Create an account: Open the app and sign up by providing your email address and creating a password.

3. Add your vehicle information: Enter your vehicle’s license plate number and the state where it’s registered.

4. Set up payment method: Add a valid credit or debit card to your account for automatic toll payments.

5. Deactivate old accounts: Cancel or remove your vehicle from any existing toll payment accounts (e.g., E-ZPass, SunPass) to avoid potential double charges.

6. Remove existing toll tags/transponders: Take out any toll tags or transponders from your vehicle, including those in the glove compartment or trunk. NextPass won’t work properly if these are present.

7. Wait for activation: Your vehicle should be activated in the NextPass system within seconds. Check for an “Active” status on your vehicle’s details page in the app.

8. Start driving: Once activated, you can immediately start using NextPass on supported toll roads in the 18 states where it’s available.

Remember, NextPass is designed for use on free-flowing toll roads and doesn’t work with gated toll booths. Also, be aware that toll charges may take up to 30 days to appear on your NextPass account after your trip, but most appear within 24 hours.

By switching to NextPass, you’ll enjoy benefits such as no prepayments, no monthly subscriptions, and the ability to manage multiple vehicles without the need for physical toll tags/transponders.