Toll experience
FAQs
- Does NextPass accept handicap license plates?
- What is a dynamic toll?
- What if I don’t agree with the dispute resolution?
- How do I dispute a toll charge?
- What happens when two passengers with the NextPass app travel together?
- What happens if my mobile runs out of battery or I don't have the phone with me when I use a toll road?
- At toll booths with a red traffic light, it doesn't turn green. What should I do?
- What are Express Lanes and Managed Lanes?
- Can I use NextPass to pay violation fees?
- I have a NextPass account, but received a toll violation in the mail. How do I dispute this?
- Can I use NextPass on HOV lanes?
- Do I need to enable geolocation on my cell phone to pay toll roads with NextPass?
- Do I need the app open to pay tolls with NextPass?
- How does NextPass know that I went through a toll?
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We’re happy to answer any questions.