Payments, refunds and pricing
FAQs
- Can I setup different payment methods for different types of vehicles (rental vs personal) on my account?
- I received a credit in my NextPass rewards wallet. What can I use my credit on?
- Can I use a prepaid card?
- Will I receive payment notifications?
- How do I update my payment method information?
- I see a Refund in my Tolls or Payment tab, what does it mean?
- Where can I see my toll payment history?
- Can I add a backup payment method to my NextPass account?
- What payment methods can I use?
- Do I need a minimum balance on my NextPass account?
- How long after I travel on a toll road will I receive a toll receipt through my NextPass account?
- How are toll prices determined?
- I received a notification that I have a credit in my NextPass account. How do I redeem my credit?
- Can I use a card that trades in foreign currency?
- My credit or debit card has been stolen or lost. Should I add a new one to my account? What happens if I can't add a new one yet?
- What happens if I pay a toll with cash in a cash lane? Will I also receive a charge on my NextPass account?
- Can I use a different payment method for different vehicles on my account?
- I see a Correction in my Tolls or Payment tab, what does this mean?
- What can I pay for with NextPass?
- I updated my payment method, how long does it takes to be effective?
- What if I receive a charge for a trip I did not take?
- Do I need to confirm my toll payments, or will I be charged automatically?
- How long does it take for the app to show my toll charges?
- What fee does NextPass charge to process toll payments?
Get in touch with us!
We’re happy to answer any questions.