My credit or debit card has been stolen or lost. Should I add a new one to my account? What happens if I can’t add a new one yet?
If your card is lost or stolen, cancel it with your bank. Please note that even if your card is canceled, charges will still accrue with NextPass. To avoid toll fines and account issues, add a new card quickly and set it as the default payment method.
Items in this category
- Can I setup different payment methods for different types of vehicles (rental vs personal) on my account?
- I received a notification that I have a credit in my NextPass account. How do I redeem my credit?
- I received a credit in my NextPass rewards wallet. What can I use my credit on?
- Can I use a card that trades in foreign currency?
- Can I use a prepaid card?
- Will I receive payment notifications?
- What happens if I pay a toll with cash in a cash lane? Will I also receive a charge on my NextPass account?
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We’re happy to answer any questions.